Linguistic Competence and Quality of Services, business case (2013)

This business case, titled Linguistic Competence and Quality of Services – Compétences linguistiques et qualité de services, is published in a bilingual document. The purpose of the report is to provide those interested or involved in developing French-language health care services in minority communities, with tools and rationale needed to demonstrate the importance of these services and their impact on the health of Francophone minority communities, particularly in Manitoba