Offer health and social services in French proactively

Actively offering services en français helps people who prefer to receive services in French learn about the options available in their language and access them more easily. It can take many forms: a bilingual greeting, a question about the person’s preferred language, a conversation in French or a referral to a person or resource that can provide a service in French are already meaningful steps. They can help create a more welcoming environment, make communication easier and build trust.

In 10 videos, Santé en français presents everyday situations that illustrate how to actively offer and request services in French in health and social service settings. They highlight practical steps that can make communication easier, improve understanding, and contribute to safe, high-quality services.

The campaign also presents tools and resources to support professionals in their work and help them incorporate active offer into their daily practice. Explore the resources available further down this page or contact Santé en français to learn more.

Santé en français warmly thanks the Centre de santé Saint-Boniface for generously opening its doors for the filming of the videos. We also thank the Government of Manitoba for its collaboration and support for this initiative.

The initiatives of Santé en français, in collaboration with Société Santé en français, are funded by Health Canada as part of the Action Plan for Official Languages 2023-2028: Protection-Promotion-Collaboration. The views expressed here do not necessarily reflect those of Health Canada.

Watch the videos below with full English subtitles.
The videos are also available with full French subtitles.

Tools to support you

Santé en français works with health and social service facilities and professionals to help them actively offer services en français in Manitoba. Resources are available to help you build confidence, develop your language skills, and communicate more easily with French-speaking people, regardless of your level of French. Explore the tools available to help you use more French in your practice and enable everyone to feel at ease in their own language. For example: